Privacy Policy

1. Scope

This Privacy Policy applies to information shared through winmindperform.com, consultation enquiries, booking links, email communication, resources, forms, assessments, and related practice-management workflows.

WinMindPerform does not currently claim broad HIPAA compliance. The preferred description is: privacy-focused sport psychology practice management, and, where relevant, designed with clinical data privacy and auditability in mind.

2. Information that may be collected

• Name, email address, phone number and communication details.
• Sport, role, team/organisation, age category, consultation purpose and appointment preferences.
• Self-reflection assessment responses, resource/toolkit interactions, and information voluntarily shared in consultation enquiries.
• Professional, academic or institutional enquiry details when organisations contact WinMindPerform.
• Technical information such as browser/device data, page interactions and basic security logs where applicable.

3. Purpose of processing

Personal information is processed for clear and limited purposes, including:

• Responding to enquiries and booking consultation sessions.
• Providing sport psychology, injury psychology, athlete welfare, mental skills, workshop or educational support.
• Managing communication, follow-up, scheduling and professional records.
• Maintaining privacy-focused auditability and service safety.
• Improving website usability, resources and educational tools.
• Meeting legal, ethical, professional or safeguarding obligations where applicable.

4. Consent and lawful use

Where consent is required, WinMindPerform aims to collect information with clear purpose, informed consent and proportionate use. Users may choose not to provide optional information, but this may limit the ability to respond or provide suitable support.

For minors, parent or guardian involvement and consent may be required before consultation, data processing, teleconsultation or communication, depending on age, context, service type and applicable law.

5. India-facing DPDP-aligned notice

For users in India, WinMindPerform aims to align privacy notices with the spirit of the Digital Personal Data Protection Act, 2023 and related rules as applicable. This includes clear purpose, consent-based processing where applicable, the ability to request correction or deletion where legally and professionally appropriate, grievance/contact routes, limited retention, and transparency about third-party processors.

6. Withdrawal, correction and deletion requests

You may request withdrawal of consent, correction of inaccurate information, deletion of information, or clarification of how information is used by contacting karansportpsy@gmail.com. Requests will be considered subject to applicable law, professional record-keeping duties, safety obligations, contractual obligations, and legitimate ethical requirements.

7. Third-party processors and tools

WinMindPerform may use third-party tools for booking, email, website hosting, analytics, forms, video consultation, document handling, AI-assisted workflow support or secure practice management. Examples may include hosting platforms, calendar tools, email providers, teleconsultation tools, cloud storage and other processors. Each third party has its own terms and privacy practices.

8. Retention

Information is retained only as long as reasonably needed for the purpose collected, professional record-keeping, legal/ethical obligations, safety needs, dispute resolution, or continuity of care/support. Retention periods may differ depending on service type, institutional requirements, minor/guardian involvement, and applicable law.

9. Security

WinMindPerform aims to use reasonable administrative, technical and organisational safeguards. However, no website, email system, booking tool or internet-based service can be guaranteed completely secure. Users should avoid submitting emergency information or highly sensitive details through unsecured channels.

10. Contact and grievance route

For privacy questions, requests, corrections, withdrawals or grievances, contact:

Email: karansportpsy@gmail.com
Phone: +91 96572 81578